SECTION 1

Title *
—Please choose an option—MrMrsMsDrOther

First Name *

Last Name *

Address Line 1 *

Address Line 2

Address Line 3

Town/City *

Post Code *

Telephone *

Mobile

Email Address *

SECTION 2

What is your complaint regarding?
An NSI Approved CompanyA company fraudulently claiming NSI approval, or misusing the NSI approval logoNSI

Please tell us the reason for your complaint:

SECTION 3 (Complete this section if your complaint is about an NSI Approved Company)

What Service is your complaint about?
Electronic securityFire safetyAlarm monitoringGuarding servicesCash servicesSpecialist services (incl. security screening, technical surveillance countermeasures, real-time counter eavesdropping detection and lone worker device services)

Have you complained to the NSI Approved Company in writing? (You should do this before submitting a complaint to NSI)
YesNo

Please provide the name and address of the approved company:

SECTION 4 (Complete this section if your complaint is about an NSI approved electronic security or fire detection and alarms provider)

Please provide the Certificate of Compliance number of the system installed (if known):

Please indicate whether a maintenance contract is in place?
YesNo

Is the system monitored?
YesNo

SECTION 5

To process your complaint, NSI may need to share with other parties information you submit.

I consent to NSI sharing the information I submit solely for the purposes of processing the complaintI would like NSI to limit information shared with other parties as follows;

If you are able to submit evidence to us, supporting your complaint, please do so by email to: customercare@nsi.org.uk