NSI Commissions new Perpetuity Research Study – “Maximising the Public Benefits of Automated Alarms”

Richard JenkinsNSI’s Chief Executive Richard Jenkins explained, “The well proven URN (Unique Reference Number) police response process has long been a great unsung mainstay in private-public sector collaboration, and over the last 10-15 years has contributed dramatically to public safety, and increasing efficiency for police at a time when pressures on resources have never been higher. But technology marches on and the opportunities are there for moving the success of the police URN to another level. This study is about crystallising the possibilities from amongst all stakeholders, and envisioning the added benefits that could be realised from further enhancement.

”In 2002/3 NSI appointed Perpetuity Research to produce a report on “the causes of false alarms”. It was widely referred to and became an important reference point for policy and communication, within the security sector, the police service and beyond. The findings from the report have largely stood the test of time. We are very excited now 15 years on to be re-visiting the police response model, and helping define how a modern technology can build further on the success to date. Perpetuity is an expert and knowledgeable partner to help paint a picture of how this might work, and we are confident with input from key stakeholders in the process that this new study will help inform the debate about the URN of the future.”

Martin GillProfessor Martin Gill, Director of Perpetuity Research, commented, “It is our belief that this independent piece of work can help bring clarity to the table and inform the debate about how further success in police URN can be delivered in the interests of public safety, protection of people and property, and police savings. Having delivered the 2003 study, the time is right to revisit this arena, discover how industry and police thinking has moved on, what opportunities are there and how benefit might be realised. We are delighted to have been approached again by NSI to conduct this new research.”

It is expected that the findings from this industry study will be organised on a fast track basis with an initial report available in spring/early summer 2018.




Those wishing to find more out about the research should contact
Charlotte Howell of Perpetuity Research or telephone 01892 538690



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