I’ve heard that the traditional telephone line service to my premises will be discontinued in the near future and replaced with IP (Internet Protocol) voice services over broadband. Will this affect my alarm system and what should I do about it?

5th February 2019

Maybe: some alarm systems may be affected.

You should contact your installer/maintenance company before your line is upgraded to check whether your alarm system requires adaptation or re-programming to ensure compatibility with the new IP network.

More information: The UK telephone service is going digital. It’s part of a Government programme to upgrade all services from PSTN (Public Switched Telephone Network) to IP voice services between now and 2025.