If my alarm is monitored – will the monitoring also be to NSI standard?

If your alarm is installed by an NSI approved installer, then the monitoring of your alarm will be handled by an NSI approved Alarm Receiving Centre (ARC).

ARCs are 24/7 highly secure, resilient, air-locked environments with their own standby power and back-up facilities to monitor your alarm signals. NSI expects NSI approved alarm installers to use ARCs that meet all NSI requirements, so you can be assured of NSI standards being applied to your security. For specific details refer to your installer’s Terms and Conditions.

NSI’s Gold certification of ARCs is unique in the market place and demands strict adherence to NSI’s criteria for approval. These include BS EN ISO 9001 – which is an internationally recognized standard for quality management systems, a bespoke NSI Quality Schedule, and all relevant industry standards and codes of practice applicable to ARCs. Like your NSI installer all NSI ARCs are subject to an ongoing audit programme that verifies they continue operating to the requisite standards.