How will my maintenance and monitoring contract be set up?

Your installer maintenance and monitoring contract will include the ARC services arranged by your installer. The ARC service may be provided by the same company as provides your alarm installation, or an approved sub-contracted specialist ARC service provider.

You can choose an alternative ARC service if you prefer, however you would then need to arrange the monitoring contract yourself. If you wish to do so, the monitoring service provider will probably want evidence your alarm system is properly maintained (to prevent false alarms).

See the section on alarm systems for FAQs about maintenance contracts.