Banham Security has become the official launch customer of ECHO this week, securing their place as the first UK Alarm Receiving Centre (ARC) to be ECHO-connected, fast tracking alarm signals to the police. ECHO is set to transform Intruder and Hold-Up Alarm signal handling to the police when ‘every second counts’, and Banham is at the forefront of this initiative (driven by the National Police Chiefs’ Council) to deter crime and facilitate a faster police response.
By switching from traditional telephone communication between individual ARCs and police control rooms, to an ECHO-connected process, police response times can be improved by as much as 4 minutes, a more efficient and effective deployment of Police resources to alarmed premises.
Live alarm signalling traffic is now being handled seamlessly between Banham Security and ECHO-connected police control room despatch desks, via the ECHO hub. This brings significant advantages for the customers of the alarmed premises being monitored who may require a police response in the event of a confirmed alarm activation.
All approved ARCs in the UK are now able to get ECHO-connected and help improve police response times for the certificated alarm systems they monitor.
Read the full press release here.