Securitatem Installations Ltd – Nick Reid Managing Director

 

  • Head Office: Unit 5, Roebuck Business Park, Ashford Rd, Harrietsham, Maidstone ME17 1AB
  • NSI Certifications: NACOSS GOLD
  • Areas of business expertise: Specialists in designing and maintaining bespoke Intruder Alarms, CCTV, and Access Control systems -securing homes, businesses, and complex properties with multi-layered solutions. 
Securitatem 4

Company Overview

Securitatem Installations was established in 2012 and is an insurance-approved security provider, specialising in the design, supply, installation, and maintenance of high-quality security systems. Our services include Intruder Alarms, CCTV Systems, and Access Control, tailored to the unique needs of each client.

The company is proudly led by a team of ex-law enforcement professionals, bringing a lifetime of experience in security, crime prevention, and security consultancy. This background informs our commitment to delivering the highest standards of public service within the private security sector. Our mission is simple: to provide safety through security.

We have a highly skilled team of expert technicians with many years of experience in designing, installing, and maintaining bespoke security solutions. Our expertise covers a wide range of sectors, including Commercial, Domestic, and Government clients, handling both straightforward and highly complex security requirements.

 

Utilising the latest smart technologies from a variety of trusted manufacturers and suppliers, we provide modern, scalable, and reliable security solutions, ensuring the right security system is designed to suit the specific circumstances.

At Securitatem Installations, we combine decades of professional security experience with cutting-edge technology to protect what matters most to our clients.

 
Securitatem 2

What are your company's main drivers for gaining and maintaining NSI certification? 

Our primary drivers for gaining and maintaining NSI certification are to affirm our commitment to delivering the highest standards of safety and service to every client, whether in a private residence or a large commercial space. This certification gives our customers confidence that we follow best practices, and that our team operates with the utmost professionalism and integrity. It also reinforces the quality of our internal systems, helping us deliver consistent, reliable results while ensuring we meet the expectations of insurers, partners, and regulators alike.

What benefits has NSI certification brought to your business?

NSI certification has had a tangible impact across our operations. Most importantly, it has strengthened the trust our clients place in us—evidenced by a 15% year-on-year rise in contract renewals. It’s also opened the door to larger, more complex projects, particularly in the commercial and government sectors, which has contributed to a 25% increase in revenue in that space over two years.

Operationally, it has helped refine how we work. The regular audits and structured assessments have led to smarter systems behind the scenes, reducing installation reworks and admin errors by over 30%. For our staff, the certification acts as both a benchmark and a motivator—encouraging continuous development, accountability, and pride in the work we do.

 

NSI CaseStudy (1)

How has NSI certification benefitted your customers?

Our customers reap the benefits of NSI certification in ways that truly matter. Knowing that their systems have been designed, installed, and maintained to independently audited standards gives them real peace of mind. It’s not just about the technology—it’s about the people and processes behind it.

 

They see quicker response times, smoother service visits, and greater reliability thanks to the operational enhancements the certification demands. For many, there’s also the bonus of better insurance terms from providers who recognise systems installed by NSI certified companies. And if there’s ever an issue, our clients know there’s a transparent and fair complaints procedure they can trust.

 

What preparation does your team undertake in advance of NSI audits?

Our team takes preparation seriously, but it’s not just about the audit day—it’s a mindset we carry all year round. In the lead-up to an NSI visit, we carry out detailed internal checks, making sure every document, process, and installation meets the standard we promise to our clients. Our engineers and office teams take part in refresher sessions to stay sharp on any new requirements, and we actively review recent jobs to test real-world compliance. Risk assessments, job records, and vetting logs are double-checked, and we make sure all calibration and maintenance schedules are up to date. This thorough approach isn’t just about passing an audit—it’s about running a business that consistently delivers excellence.

Looking forward, what do you consider to be the industry’s key challenges and opportunities?

Challenges:

  • Keeping pace with rapid technological advancement, particularly in smart and AI-driven security solutions.
  • Cybersecurity threats linked to integrated systems and IoT-connected devices.
  • Talent recruitment and retention, especially in technical and engineering roles.
  • Maintaining compliance across an increasingly complex regulatory environment.

Opportunities:

  • Expanding smart home and integrated commercial security solutions, driven by customer demand for convenience and remote control.
  • Sustainability and energy-efficient systems, aligning with broader ESG goals.
  • Data-driven maintenance using remote diagnostics and predictive analytics.
  • Collaborative partnerships with tech developers and property management firms, opening new market segments.
 
NSI Gold and Silver Medals - Signifying a companies approval with NSI

Look out for the NSI hallmark

It’s the most widely recognised mark of approval in security and
fire safety. NSI approval tells you the company is:

 

Technically Competent

Working to International and British Standards and NSI Codes of Practice, teams have relevant technical experience

Professional

Gold approval - operating a Quality Management System to ISO 9001 and NSI Quality Schedules

Trusted

Reputable Directors & leaders with relevant business experience and effective employee security screening

Find an NSI approved company

Learn more about NSI

Why choose NSI as your certification body

About us

Our Schemes

Training

About NSI approved companies

Sign up to receive NSI Bulletins