Before you have an alarm fitted, make sure you ask the following questions:
Q: Can I trust the employees of the security company when in my home?
A: All relevant personnel within each NSI approved company have been security screened to British Standard 7858.
Q: Will the company I choose be capable of meeting the standard of workmanship and service I would expect?
A: NSI will only approve a company once it is capable of demonstrating technical and managerial competence and once approved is regularly audited to ensure consistency.
Q: If there is a problem with my alarm, how quickly can I expect the company to respond?
A: All NSI approved companies installing intruder alarms must operate a 24 hour call out service and must be able to respond to emergencies within a 4 hour period. (NSI companies who have installed a CCTV or Access Control system are expected to respond within 24 hours.)
Q: Once I have an alarm fitted – will I see the installer again?
A: With NSI, a maintenance contract will be offered to customers who have a monitored alarm.
Q: Upon installation of an intruder alarm what will I be given?
A: You will be issued with a Certificate of Compliance from an NSI approved company
Q: Will I get a discount on my house insurance if I have a burglar alarm?
A: It is always advisable to check with your insurance company as policies differ between companies. However, many insurance companies do offer discounts for alarms installed by NSI approved companies
With over 40 years of experience, NSI thoroughly and robustly carries out regular audits on its approved companies so you don’t need to!