Wednesday 20 March 2019

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Alarm Receiving Centres (ARC) & Remote Video Response Centres (RVRC). ARCs provide security systems monitoring services all year round. NSI approves ARCs in respect of the monitoring of signals received from intruder and fire alarm systems. NSI also approves RVRC for the monitoring of BS 8418 detector activated CCTV systems and other CCTV systems used in security applications.To find RVRCs, click on Find Approved Company and select 'Alarm Monitoring' from the 'Select Services' list.

All NSI approved ARCs must comply with:

  • Approval Criteria
  • Technical Standards (BS 5979 and other relevant industry standards)
  • Business Standards (covering insurance, premises, finances etc.)
  • Codes of Practice (covering industry-specific issues such as customer care)
  • Quality Management (complies with ISO 9001 Standard)

Pre-Application Advisory Visit

If you would like help in understanding and meeting the relevant security industry Codes of Practice and SIA requirements, we are happy to arrange a Pre-Application Advisory Visit. One of our experienced Auditors will visit your company and conduct a gap analysis to establish where your company already meets the requirements. This will identify any area that requires attention and our Auditor will make recommendations for improvement.

NSI criteria and its approval schemes will also be discussed. In order to gain the maximum benefit from the visit, this service is only recommended to companies who have been operating for a minimum of 6 months. This is to allow sufficient time for procedures to be in place.

ARC Gold and RVRC Enquiry Form.

For further information and to download the application forms, please click on the link below and complete the form.

Once you have clicked on the “Submit” button you will be directed to a page that contains all of the relevant application information and documentation.

If you have any queries please call our Applications team on 01628 764885