Thursday 22 February 2018

HOME   >   Customer Complaint Form

/ Customer Complaint Form

Complaint Form

We would be grateful if you can provide us with details of your complaint so we may investigate it for you if it falls within our remit.  Once you have completed this form, click 'Submit' and we will be in touch within 7 working days.  Thank you.

SECTION 1; Title (required)

SECTION 2; Are you the main Contact person in relation to the complaint? If no please complete the Main Person contact details below; (required)

SECTION 3; Please select the type of Service they provide (required)

Is your complaint about an NSI Approved electronic security or fire detection & alarms provider? (required)

Is there a maintenance contract in place? (required)

Has a burglary or attempted burglary occurred? (required)

Is there a dispute over payment for the installation / work carried out? (required)

Have you complained directly to the NSI approved Company? If yes, we may require relevant details (required)

By submitting this form, you authorise NSI to investigate this complaint, if it falls within the remit of NSI. Please tick the box below to agree to the terms and conditions (required)

Submit