Saturday 19 May 2018

HOME   >   News   >   SIA Approved Contractors Urged to complete On-line Approval Survey

/ SIA Approved Contractors Urged to complete On-line Approval Survey

01 September 2015

The Security Industry Authority (SIA) is encouraging its Approved Contractors to complete the online Approval Survey which has now superseded the hardcopy version introduced in May this year.

The Approval Survey in its hardcopy form, is no longer valid and should not be used by SIA Approved Contractors.  If received by the SIA’s Customer Support Team, they will be rejected and returned to the companies who have submitted them.

From now on, the SIA will include a link to the on-line Approval Survey in the e-mails they send to Approved Contractors confirming they have been successful in their assessments.

The SIA are urging Approved Contractors to complete the survey annually which, they say, will help them to improve the quality of service they provide.  They are seeking feedback on the following areas:

  • Approval Process
  • Quality of the assessment (verification visit)
  • Benefits of the Scheme

The Survey will take in the region of 15 minutes to complete and all responses will be treated as confidential.